Centered on Customer
• Never stop at satisfying customers; work towards delighting them.
- • Stop to assess if your work is in line with customers' needs.
- • Always keep the lines of communication open with customers.
- • Improve products, processes and services by thinking from the customers' perspective.
Committed to Commitment
• Question conventional methods; be innovative.
- • Answer authority; keep them posted on progress.
- • Work towards mutual agreement on objectives; set measurable standards.
- • Deliver promises, on time, every time.
Work with Teamwork
• Let business objectives precede personal interests.
- • Teamwork is helping others as well as seeking support, without hesitation.
- • Always be open and mark all relationships with respect.
- • Work towards recognizing and building on others' ideas as well.
Integrity is Integral
• Respect others. It is the only way to be respected.
- • Ethics are the strongest foundation of any business.
- • The 'open door' policy is the best way to resolve issues.
- • Most importantly, it is your integrity that makes you the individual that you are.